Point-in-time restores are useful when you need to revert a mailbox to a state just before an undesired incident occurred in the mailbox.
You can restore messages to a specific date and time. To restore a mailbox or messages to a specific date and time while maintaining the folder structure, you must create a recovery point, and then restore the mailbox or messages from the recovery point.
Restore Messages to a Specific Date and Time
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From the Command Center navigation pane, go to Protect > Exchange.
The Exchange page appears.
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Click the Exchange app that contains the mailbox that you want to recover.
The app page appears.
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On the Mailboxes tab, select the mailbox for which you want to create a recovery point
The Recovery points calendar appears.
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Select the date and time for the recovery point, and then click Restore messages.
All of the messages that meet your search criteria appear in the results.
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Click Restore, and then select Restore all items matching search criteria.
The Restore options dialog box appears, with options for restoring to the original location already selected.
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For if the message exists, specify what to do with existing items:
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To not overwrite existing items, select Skip.
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To overwrite existing items, select Unconditionally overwrite. If the existing items have not been modified then they are not overwritten during restore.
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Click Submit.
Create a Recovery Point
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From the Command Center navigation pane, go to Protect > Microsoft 365.
The Microsoft 365 apps page appears.
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On the Monitoring tab, in the Recovery points section, click Create recovery point.
The Create recovery point dialog box appears.
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From the Mailbox list, select the mailbox for which you want to create a recovery point.
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Select the date for the recovery point, and then click Create.
A message prompts you to confirm the recovery point creation.
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Click Submit.
A message displays the recovery point job ID.
By default, the recovery point expires in 30 days.
Select the Recovery Point to Browse and Restore the Mailbox
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From the Command Center navigation pane, go to Protect > Microsoft 365.
The Microsoft 365 Overview page appears.
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On the Apps tab, click the app that contains the mailbox that you want to restore.
The app page appears.
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On the Montoring tab, in the row for the recovery point, click the action button
, and then click Restore > Restore messages or Restore > Restore mailbox.
Related Topics
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To perform a point-in-time restore for the entire Exchange client, see Performing Point-in-time Restores.
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To see other methods for restoring Exchange data, see Browsing and Restoring Messages Using Exchange Mailbox.