For information and compatibility check on supported snapshot engines, see IntelliSnap Support Matrix in interactive view.
In V11 SP15, the names of the array vendors and engines are updated in both the Commvault software and the documentation. For more information, see Array Vendor Names and Engine Names.
Commvault Systems, Inc. tests major versions and some minor versions of firmware, so the best practice is to use the supported versions listed in this topic. If you encounter a problem with a minor version during an IntelliSnap operation, contact Commvault Systems, Inc..
IntelliSnap backup is designed to work in conjunction with the following storage arrays that provide snapshot functionality for data protection operations:
Vendor |
Snapshot |
Version or Firmware |
Licensing |
Software |
Protocol |
Notes/Caveats |
---|---|---|---|---|---|---|
Amazon |
EBS Snapshot |
None |
None |
None |
None |
|
Amazon FSx for NetApp ONTAP |
Snapshot |
ONTAP 9.14.1, 9.13.1, 9.12.1, 9.11.1 |
|
|
||
Azure NetApp Files |
Snapshot |
SAP HANA requires the NFSv4.1 protocol according to Microsoft and SAP requirements. |
||||
Cisco HyperFlex |
Snapshot |
|
None |
|
NFS 3 |
|
DataCore SANsymphony-V |
Snapshot Clone |
|
Microsoft .net framework 4.7 or later |
|
|
|
Dell EMC Isilon/PowerScale |
Snapshot |
OneFS 9.8 through 7.0 |
SnapshotIQ License |
|
|
|
Dell PowerStore |
Snapshot |
|
None |
None |
|
None |
Dell PowerFlex |
Snapshot |
|
None |
ScaleIO Data Client (SDC) drivers on the client computer and proxy computer where snapshots are mounted. |
ETH/IB |
|
Dell EMC Storage Center (DSM) |
Snapshot using DSM |
|
|
Dell EMC Storage Manager: Dell EMC Storage Manager client, Dell EMC Storage Manager data collector, and Dell EMC Storage Manager Server |
|
|
Dell EMC Unity |
Snapshot |
Firmware: 5.4, 5.3.1, 5.2.0, 5.1.2.0.5.007, 5.0.6.0.5.008, 5.0.3, 5.0.2.0.5.009, 4.5.1, 4.4.0, 4.3.1, 4.2.1, 4.1.2, 4.1.0 Models:
|
Enterprise license |
|
|
|
Dell EMC VBLOCK/VxBLOCK |
VxBLOCK 1000 |
None |
None |
Refer to the specific storage array support section for Snapshot and Protocol information. |
||
Dell EMC PowerMAX VMAX All Flash/ VMAX3 |
Dell EMC TimeFinder SnapVX Dell EMC TimeFinder VP Snap Dell EMC TimeFinder Clone |
PowerMAX VMAX All Flash VMAX3 |
TimeFinder SnapVX TimeFinder VP Snap TimeFinder Clone Solutions Enabler Licensing |
|
|
|
Dell EMC VMAX |
Dell EMC TimeFinder VP Snap Dell EMC TimeFinder Clone Dell EMC TimeFinder Snap Dell EMC TimeFinder BCV |
VMAX |
TimeFinder VP Snap TimeFinder Clone TimeFinder Snap TimeFinder Mirror Solutions Enabler Licensing |
|
|
|
Dell EMC Symmetrix |
Dell EMC TimeFinder Clone Dell EMC TimeFinder Snap Dell EMC TimeFinder BCV |
DMX3 and later |
Licenses for: TimeFinder Clone TimeFinder Snap TimeFinder Mirror Solutions Enabler Licensing |
Solutions Enabler 6.4 or later on client and proxy computers |
|
|
Dell EMC VNX |
SnapView Snap SnapView Clone VNX Snapshots |
VNX 7500, 5700, 5500, 5300, 5100 VNX 8000, 7600, 5800, 5600, 5400, 5200 VNX OE for Block Version 05.32 and later is required for VNX Snapshots |
VNX Local Protection Suite |
Solutions Enabler 7.6.2, on client and proxy computers Navisphere CLI on client and proxy computers (only required for VNX snapshots) Navisphere/Unisphere Host Agent on Client and Proxy |
|
|
Dell EMC VNX / CLARiiON |
SnapView Snap SnapView Clone |
|
VNX Local Protection Suite |
Solutions Enabler 7.6.2, on client and proxy computers Navisphere Host Agent on client and proxy computers |
|
|
Dell EMC VNX / Celerra |
SnapSure Snap |
DART 5.5 and later |
SnapSure Snap License Solutions Enabler Licensing |
Solutions Enabler 6.5.1 or later, except Solutions Enabler 8.x, on client and proxy computers Navisphere CLI on client and proxy computers |
|
|
Dell EMC VPLEX |
Snapshot Clone |
GeoSynchrony® 6.2, 6.1.0.1, 6.0 Metro node 8.0, 7.1 |
On the client or on the Remote Snap MA: Python 3.11.4, 3.9.11, 3.9.6, 3.9.2, 3.8.1, 3.6.4, 2.7, 2.6 On UNIX: openssl-devel package |
Fibre Channel |
||
Dell EMC XtremIO |
Snapshot |
|
|
|||
Dell EqualLogic |
Snapshot Clone |
9.1.3, 8.0.x, 7.1.x, 7.0.x, 6.0.x, 5.0.8 |
Included |
None (CHAP not supported) |
|
|
Fujitsu ETERNUS AF / DX |
SnapOPC Snap EC Clone SnapOPC+ Snap |
|
Local Copy Thin Provisioning |
None |
|
|
FUJITSU Storage ETERNUS AC/AX/HX Series |
Snapshot |
Cluster-Mode:
|
|
|
|
|
Google Cloud Platform |
Snapshot |
None |
None |
None |
None |
|
Hitachi NAS |
Snapshot |
15.1, 14.9, 14.8, 14.7, 14.6, 14.5, 14.4, 14.3, 14.2, 13.9, 13.8, 13.7, 13.6, 13.5, 13.4, 13.3, 13.2, 13.0, 12.7 REST API Version 7.0, 4.0 |
CIFS, NFS |
For Hitachi NAS versions 13.2.x and later, use the in-built metro server. For Hitachi NAS earlier versions than 13.2.x , install an external metro server version 4.0. |
|
|
Hitachi Vantara VSP using CCI Engine |
ShadowImage (SI) Thin Image (TI) |
For information on HTI and HTIA snapshot support, see system requirements. |
|
RAID Manager (01-29-03/05 and later) installed on client and proxy. For VSM, use RAID Manager (01-32-03/01 and later) installed on client and proxy. |
Fibre Channel |
|
Hitachi Vantara VSP using Targetless CCI Engine |
Thin Image (TI) |
Hitachi Vantara version 80-02-23 or later |
Licenses for Thin Image |
RAID Manager 01-33-xx/xx or later installed on client and proxy |
Fibre Channel |
|
HPE Alletra 5000 Series |
Snap and Replicate |
|
Included |
None |
|
|
HPE Alletra 6000 Series |
Snap and Replicate |
|
Included |
None |
|
|
HPE Alletra 9000 Series |
Snapshot and Clone |
*If you have upgraded to HPE Alletra 9000 Series 9.6.1 version, ensure to set the SMIS Server Port to 5989 and enable Use secure connection to SMIS Server snapshot configurations. For more information, see snapshot configuration properties. |
Virtual Copy |
None |
|
|
HPE GreenLake for Block, powered by Alletra MP |
Snapshot and Clone |
*Supports only Linux and VMWare systems with iSCSI protocol. **Replication for this array version is not supported by Commvault due to the behavioral changes done by HPE in virtual volume sets and RCG. |
Virtual Copy |
None |
|
|
HPE Primera |
Snapshot and Clone |
*If you have upgraded to HPE Primera 4.6.1 version, ensure to set the SMIS Server Port to 5989 and enable Use secure connection to SMIS Server snapshot configurations. For more information, see snapshot configuration properties. |
Virtual Copy |
None |
|
|
HPE 3PAR StoreServ |
Snapshot and Clone |
|
Virtual Copy Thin Provisioning (4096G) license is required when Thin Provisioning is enabled for cloning |
None |
|
|
HPE EVA |
EVA Business Copy Snapshot and Clone |
HPE EVA |
HPE Business Copy EVA feature |
HPE SMI-S EVA on Server Command View Version 10.3 , 9.3, or 9.1 |
|
|
HPE XP 12000 (Hitachi Vantara OEM) |
|
XP 24000 – 12000 |
|
|
|
|
HPE XP P9500 (Hitachi Vantara OEM) |
|
HPE XP P9500 70-06-58-00/00 |
|
HPE RAID Manager 01.41.05 or later |
|
|
HPE XP7/XP8 (Hitachi Vantara OEM) |
|
HPE XP8:
HPE XP7:
|
|
HPE RAID Manager 01.41.05 or later |
|
|
HPE Nimble Storage |
Snap and Replicate |
6.1.x, 6.0.x, 5.2.x, 5.1.x, 5.0.x, 4.x, 3.x Nimble CS-Series, AF-Series, and HF-Series |
Included |
None |
|
|
HPE Nimble dHCI |
Snap and Replicate |
5.2.x Nimble AF-Series, and HF-Series |
Included |
None |
|
|
Huawei OceanStor Convergent series |
Snapshot Clone |
Huawei OceanStor V3 Convergent Storage - V300R006C50, V300R006C30, V300R006C20, V300R006C10 Huawei OceanStor V5 Convergent Storage - V500R007 Huawei OceanStor Hybrid Flash Storage 6.1 |
HyperSnap HyperClone Smart Thin (optional for Thin Clone) |
None |
|
|
Huawei OceanStor Dorado Series |
Snapshot |
Huawei OceanStor Dorado V6 – 6.1 Huawei OceanStor Dorado V3 - V300R001C00 Note Huawei OceanStor Dorado V6 HyperMetro Cluster only supports Microsoft SQL Server, Oracle, SAP HANA, VMware, Windows File System, and Unix File System agents. |
HyperSnap |
None |
|
|
IBM N-Series |
Snapshot |
|
|
|
|
|
IBM FlashSystem |
FlashCopy Space-efficient Flash Copy |
Note Starting IBM FlashSystem firmware version 8.6.2.x onwards, IBM has deprecated the use of SMI-S. Hence, if you have upgraded your firmware version to 8.6.2.1 or above, IntelliSnap operations will run using the REST API by default. The lower firmware versions will still use the SMI-S and opening REST API Port 7443 from Client/Proxy to the array is necessary as a prerequisite. |
FlashCopy |
None |
|
|
IBM XIV |
Snap |
XIV, A9000, and A9000R |
Included |
IBM XCLI 4.3 on client and proxy computers For models A9000 and A9000R, the IBM XCLI 5.1 and 5.0 versions are supported. |
|
|
INFINIDAT |
Snapshot |
Version 7.3.x, 7.1.x, 7.0.x, 6.0.x, 5.5.x, 5.0.x, 4.0.x, 2.2.x–3.0.x |
Included |
None |
|
|
Lenovo DE Series |
PiT (Point-in-time) |
08.62.00.02 |
Snapshot |
SMI-S 11.62 |
|
PiT snap creation is not supported for the volumes involved in replication. |
Lenovo DM Series |
Snapshot |
Cluster-Mode:
|
|
|
|
|
Microsoft Azure |
Snapshot |
None |
None |
None |
None |
|
NEC (Deprecated) |
Snapshot (NEC DynamicSnapVolume) and Replication (NEC DynamicDataReplication) |
NEC M-Series with Storage Control Software version 087C |
None |
NEC Storage Manager version 9.3.006 on the client computer |
|
|
NetApp |
Snapshot |
For 7-Mode: Product
For Cluster-Mode: Product
|
|
|
||
NetApp E-Series (LSI arrays) |
|
|
|
|
|
|
NetApp SolidFire |
Snapshot |
NetApp SolidFire Element OS 12.3, 12.2, 11.8, 11.7, 11.3, 11.1.0.72, 10.3, 10.0.0.282, 9.3, 8.0.1.2 NetApp HCI with Element OS 12.3, 12.2, 11.8, 11.7, 11.3, 11.1.0.72, 10.3 REST API Version 7.0 |
None |
None |
|
|
Nutanix |
Snapshot |
Microsoft Hyper-V hypervisor: AOS 5.20, 5.19, 5.17, 5.15, 5.11, 5.10.x, 5.9.x, 5.5.x, 5.1.x, 5.0, 4.7, 4.6.x, 4.5.x Nutanix AHV hypervisor: AOS 6.0, 5.20, 5.19, 5.18x, 5.17.x, 5.15, 5.11, 5.10.x, 5.9.x, 5.6.x, 5.5.x, 5.1.x, 5.0, 4.7, 4.6.x, 4.5.x VMware hypervisor: AOS 5.20, 5.19, 5.18x, 5.17.x, 5.15, 5.11, 5.10, 5.8.x, 5.9.x, 5.5.x, 5.1.x, 5.0, 4.7, 4.6.x, 4.6, 4.5.x |
None |
None |
|
|
Oracle ZFS (Deprecated) |
Snapshot |
Snapshot ZS3-4, ZS3-2 with minimum firmware versions 7x20 (2011.1.4.2 for non-VMware & 2013.1.0.1 for VMware) |
Separate cloning license per controller or node |
None |
|
|
Pure |
Snapshot |
*To avoid snapshot creation on the temporary volumes that gets created as part of Commvault snap operations, disable the snapshot schedule on the pgroup-auto protection group. |
None |
None |
|
|
Silk |
Snapshot |
6.0.60.56, 5.8.4.14 |
None |
|
|
|
Tintri VMstore |
Snapshot |
|
None |
None |
|
|
Western Digital IntelliFlash |
Snapshot |
|
None |
None |
|
*Supported through Field Certification. Contact your Software Provider or Professional Services to see if the specific FCoE can be supported.
**Replication for this version of array is pending validation by Commvault.
Notes
-
Do not install the Commvault software on the same volume that you are protecting with the IntelliSnap backup feature.
-
Subclients must contain LUNs (Logical Unit Number) from the same storage array. You can configure subclients with LUNs from multiple storage arrays of the same vendor for NetApp, Pure Storage FlashArray, and Hitachi Vantara VSP running the Hitachi Vantara CCI engine. Do not use this configuration on other storage vendors.
-
NetApp storage arrays support LUNs from multiple NetApp storage arrays, if the subclients are on the same filer operating system. For example, LUNs from 7-Mode and LUNs from Cluster-Mode cannot be part of the same subclient.
-
Commvault software supports IntelliSnap backups of subclients that have LUNs from multiple Hitachi Vantara VSP storage arrays that use Hitachi Vantara CCI engines.
-
Migrated LUNs from IBM XIV are supported. For other storage arrays, contact the vendor for information.
-
Most capabilities of Data ONTAP 7-Mode apply to Cluster-Mode, but cascaded replication of primary to snapvault to snapmirror on a single policy is not supported.
-
Dynamic Disks on Window Operating Systems are not supported.
-
When performing IntelliSnap backup for a Windows MSCS Cluster, a separate proxy server (external to the cluster nodes) must be used for mount, backup, and restore operations as disk signature conflicts might occur if these operations are performed from one of the servers in the cluster.
-
Booting from SAN volumes is not supported.
-
The IntelliSnap feature is not supported for VMware data stores created using local disks. The data stores should be created from LUNs.
-
NAS attached tape libraries are not supported for IntelliSnap operations.
-
The backup copy operation is not supported on a client computer that is upgraded to a version higher than its associated MediaAgent. For example, there is no support for backup copy operations if the client runs version 10 and the MediaAgent runs version 11.
-
IntelliSnap backups of Raw Device Map (RDM) disks (passthrough disks for Hyper-V) are supported for all agents, but the Virtual Server Agent only provides support for VMware and Microsoft Hyper-V virtual machines:
-
For VMware, see Include RDMs and Independent Disks in IntelliSnap Backup Operations.
-
Hyper-V backups include passthrough disks if the following conditions are met:
-
The virtual machine has a File System agent or another supported agent installed on it and uses that agent for IntelliSnap backups.
-
The client computer (physical or virtual) is configured to mount snapshots using the iSCSI initiator, or the physical proxy server is configured to mount snapshots over Fibre Channel.
-
The passthrough disk on the virtual machine is attached using a virtual Fibre Channel adapter.
-
-
-
For VMware VMs, the host of the virtual computer must have ESX server version 5.0 or later.
-
RDM disks are not supported by the Hitachi Vantara HDvM engine or on Linux for the Dell EqualLogic array.
-
Revert operation is not supported for LUNs configured as RDMs for the NetApp storage array.
-
For NetApp arrays and arrays that use the NetApp Snap engine, if you are using AIX, HP-UX, or Solaris clients or access nodes, the following conditions apply:
- For ONTAP versions earlier than 9.11.1, snapshot and other operations are not supported. However, you can configure and use a Windows or Linux-based remote MediaAgents or proxy access node to perform those operations.
- For ONTAP versions 9.11.1 or later:
- Snapshot and other operations are supported only if REST APIs are enabled on the array. For information on enabling REST APIs, see the How to enable REST API based authorization? section on Frequently Asked Questions for the NetApp Storage Array.
For information and compatibility check on supported snapshot engines, see IntelliSnap Support Matrix in interactive view.