> Software > CommCell Configuration > Name Change Operations

Changing the CommServe Computer Name in the Command Center

When you change the name of the computer where the CommServe resides, you need to notify the CommServe computer and servers about the new computer name. You can rename the CommServe computer from the Command Center if you want to update the computer name without reinstalling the CommServe software.

Note

  • On the computer hosting the Web Server, update the value of the sINSTANCE additional setting to reflect the new CommServe name. This additional setting contains the SQL database instance name in which CommServe database is stored.

  • For information on changing the CommServe hostname on a server, see Changing the CommServe Host Name for a Server.

Before You Begin

Before changing the name of the CommServe computer, follow the steps below:

  1. Perform a Disaster Recovery Backup.

    Verify that the Disaster Recovery Backup completes successfully. Also note down the location of the disaster recovery backup file.

  2. Specify the current CommServe name in the hosts file located in the C:\Windows\System32\drivers\etc directory. The CommServe name should be specified in the following format:

    172.xx.xx.xx commservName commservComputer.mydomain.company.com

    Adding the CommServe name to the hosts file will allow the upcoming name change operation to automatically update the system DSN with the new CommServe name.

  3. Important: Verify that all MediaAgents and servers will be accessible during the CommServe name change process.

  4. If you have a firewall, review the information in Network Considerations for Name Change Operations.

Procedure

  1. From the Command Center navigation pane, go to Manage > CommCell.

    The CommCell page appears.

  2. In the About section, next to CommServe hostname, click Edit Edit icon.

    The Change CommServe hostname dialog box appears.

  3. In the New CommServe hostname box, enter the new name, and then click SAVE.

Alternative Procedure

  1. From the Command Center navigation pane, go to Manage > System.

    The System page appears.

  2. Click Name Management.

    The Name management page appears.

  3. Click Change CommServe Hostname.

    The Change CommServe hostname dialog box appears.

  4. In the New CommServe hostname box, enter the new name, and then click SAVE.

Results

  • The Commvault software updates the CommServe hostname and informs all MediaAgents and servers (non-clustered) in the CommCell of the new CommServe hostname.

  • If MediaAgents or servers are unavailable or offline during the name change operation, the Commvault software completes the name change operation when the servers are available.

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