Use the Express Configuration to Create an Atlassian Jira App

Use this option to quickly configure your Atlassian Jira instance using simplified authentication setup.

Before You Begin

  • If you are an MSP and you want your tenant administrators to create the Atlassian Jira app, see Managed Server Provider Configuration.

  • To back up the Atlassian Jira spaces, you must have appropriate permissions in your Jira instance. The user configuring the app must have administrator access to the Jira spaces to be backed up.

    To check the permissions and access requirements, do the following:

    1. Login to your Jira Cloud instance (e.g., https://yourcompany.atlassian.net).

    2. Navigate to Site Administration > User Management.

    3. Ensure the user has Site Admin or Space Admin permissions for the spaces to be backed up.

Procedure

  1. Click Sign in with Jira.

    The Acquire the Jira app details screen appears, showing the authorization process.

  2. When prompted with Waiting on the Jira app authorization, you will be redirected to the Atlassian login page to authorize the OAuth app on your Atlassian account.

    If you are not redirected automatically, click the provided link.

  3. On the Atlassian authorization page:

    a. To select from available sites, from the Use app on list, select your site.

    b. Review the permissions requested by the Commvault app.

    c. Click Accept to authorize the application.

  4. After successful authorization, you will be redirected back to the configuration wizard.

    The system will display Jira app details retrieved successfully with the Atlassian App ID and Publisher information.

  5. Click Close.

  6. Click Next.

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