Image Level Agent: System Requirements

Deprecated

The following requirements are for the Image Level agent:

Note: For details about the operating systems and applications supported by the Image Level Agent, see Image Level - Application Support.

Operating System

Operating System Version

Architecture

AIX

AIX 7.1 64-bit

PowerPC (including IBM System p)

AIX 6.1 TL 02 SP00 or higher, 64-bit

PowerPC (including IBM System p)

Linux

Debian

Debian 5.x with kernel 2.6.26-2

  • Intel Pentium

  • Compatible processors

Debian 5.x with kernel 2.6.26.19-2

x64

Debian 4.x with kernel 2.6.18-686

  • Intel Pentium

  • Compatible processors

Debian 4.x with kernel 2.6.18-6

x64

Red Hat Enterprise Linux

Red Hat Enterprise Linux 6 Advanced Platform with kernel 2.6.32-71

  • Intel Pentium

  • Compatible processors

Red Hat Enterprise Linux 6 Advanced Platform with kernel 2.6.32-71

x64

Red Hat Enterprise Linux 6 Advanced Platform with kernel 2.6.32-279 (Update 3)

x64

Red Hat Enterprise Linux 6 Advanced Platform with kernel 2.6.32-279 (Update 3)

  • Intel Pentium

  • Compatible processors

Red Hat Enterprise Linux 6 Advanced Platform with kernel 2.6.32-220 (Update 2)

x64

Red Hat Enterprise Linux 6 Advanced Platform with kernel 2.6.32-220 (Update 2)

  • Intel Pentium

  • Compatible processors

Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-92 (Update 2)

  • Intel Pentium

  • Compatible processors

Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-92 (Update 2)

x64

Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-308 (Update 8)

x64

Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-308 (Update 8)

  • Intel Pentium

  • Compatible processors

Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-274 (Update 7)

  • Intel Pentium

  • Compatible processors

Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-274 (Update 7)

x64

Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-238 (Update 6)

x64

Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-238 (Update 6)

  • Intel Pentium

  • Compatible processors

Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-194 (Update 5)

  • Intel Pentium

  • Compatible processors

Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-194 (Update 5)

x64

Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-164 (Update 4)

x64

Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-164 (Update 4)

  • Intel Pentium

  • Compatible processors

Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-128 (Update 3)

x64

Red Hat Enterprise Linux 5 Advanced Platform with kernel 2.6.18-128 (Update 3)

  • Intel Pentium

  • Compatible processors

SuSE Linux (SLES)

SuSE Linux 11 Enterprise Server with kernel 2.6.32.12-0.7 (Update 1)

  • Intel Pentium

  • Compatible processors

SuSE Linux 11 Enterprise Server with kernel 2.6.32.12-0.7 (Update 1)

x64

SuSE Linux 11 Enterprise Server with kernel 2.6.27.19-5

x64

SuSE Linux 11 Enterprise Server with kernel 2.6.27.19-5

  • Intel Pentium

  • Compatible processors

SuSE Linux 10 Enterprise Server with kernel 2.6.16.60-0.54.5 (Update 3)

x64

SuSE Linux 10 Enterprise Server with kernel 2.6.16.60-0.54.5 (Update 3)

  • Intel Pentium

  • Compatible processors

SuSE Linux 10 Enterprise Server with kernel 2.6.16.60-0.21 (Update 2)

x64

SuSE Linux 10 Enterprise Server with kernel 2.6.16.60-0.21 (Update 2)

  • Intel Pentium

  • Compatible processors

SuSE Linux 10 Enterprise Server with kernel 2.6.16.46-0.12 (Update 1)

  • Intel Pentium

  • Compatible processors

SuSE Linux 10 Enterprise Server with kernel 2.6.16.46-0.12 (Update 1)

x64

Solaris

Solaris 10.x with a minimum of SunOS (Sparc) Patch 119963-14 and 119689-06

UltraSPARC-II or more recent recommended

Windows

Windows 2012

Microsoft Windows Server 2012 R2 Editions

All Windows-compatible processors are supported

Microsoft Windows Server 2012 Editions

All Windows-compatible processors are supported

Windows 2008

Microsoft Windows Server 2008 R2 Editions

Server Core installations are not supported.

All Windows-compatible processors are supported

Microsoft Windows Server 2008 32-bit and x64 Editions

Server Core installations are not supported.

All Windows-compatible processors are supported

Windows Vista

Microsoft Windows Vista 32-bit and x64 Editions

All Windows-compatible processors are supported

Windows XP

Microsoft Windows XP Professional Edition 32-bit with a minimum of Service Pack 3

All Windows-compatible processors are supported

Cluster Support

You can install the software on a cluster, if clustering is supported by the operating system. For information about supported cluster types, see Support for Cluster Configuration.

Hard Drive

Image Level on UNIX

1 GB minimum disk space for software installation.

10 GB of free disk space is required for job result directory.

1 GB of free disk space is required for log directory.

Image Level on Windows

1 GB minimum disk space for software installation.

10 GB of free disk space is required for job result directory.

500 MB of free disk space is required for log directory.

AIX LPAR/WPAR

Data protection on Logical Partitioning (LPAR) and Workload Partitioning (WPAR) is supported.

Miscellaneous

The File System iDataAgent will be automatically installed during installation of this software, if it is not already installed. For System Requirements and install information specific to the File System iDataAgents, refer to:

On Solaris computers, the operating system must have been installed with at least the user level software option selected.

.NET Framework

.NET Framework 4.0 is automatically installed. Note that .NET Framework 4.0 can co-exist with other versions of this software.

SELinux

If you have SELinux enabled on the client computer, create the SELinux policy module as a root user before performing a backup. The SELinux Development package must be installed on the client.

To create an SELinux policy module, perform the following steps as user "root":

  1. Create the following files in the /usr/share/selinux/devel directory:

    File Name

    Content of the File

    <directory>/<file_name>.te

    where:

    <directory> is /usr/share/selinux/devel

    <file_name> is the name of the UNIX file, created to save the policy module statement. It is a good idea to use the same name for policy module and the file.

    For example: When you are creating a policy module for backup_IDA application, you can use the following file name: backup_IDA.te

    The content of the file should be as follows:

    policy_module(<name>,<version>)

    ##############################

    where:

    <name> is the name of the policy module. You can give any unique name to the policy module, such as a process or application name.

    <version> is the version of the policy module. It can be any number, such as 1.0.0.

    For Example: While creating a policy module for the backup_IDA application, you can use the following content.

    policy_module(backup_IDA,1.0.0)

    <directory>/<file_name>.fc

    where:

    <directory> is /usr/share/selinux/devel

    <file_name> is the name of the UNIX file, created to save the policy module statement. It is a good idea to use the same name for policy module and the file.

    For example: When you are creating a policy module for backup_IDA application, you can use the following file name: backup_IDA.fc

    The content of the file should be as follows:

    Note that the following list of files is not exhaustive. If the process fails to launch, check /var/log/messages. Also, if required, add it to the following list of files.

    /opt/<software installation directory>/Base/libCTreeWrapper.so -- gen_context(system_u:object_r:texrel_shlib_t,s0)

    /opt/<software installation directory>/Base/libCVMAGuiImplgso -- gen_context(system_u:object_r:texrel_shlib_t,s0)

    /opt/<software installation directory>/Base/libdb2locale.so.1 -- gen_context(system_u:object_r:texrel_shlib_t,s0)

    /opt/<software installation directory>/Base/libdb2osse.so.1 -- gen_context(system_u:object_r:texrel_shlib_t,s0)

    /opt/<software installation directory>/Base/libDb2Sbt.so -- gen_context(system_u:object_r:texrel_shlib_t,s0)

    /opt/<software installation directory>/Base/libdb2trcapi.so.1 -- gen_context(system_u:object_r:texrel_shlib_t,s0)

    /opt/<software installation directory>/Base/libDrDatabase.so -- gen_context(system_u:object_r:texrel_shlib_t,s0)

    /opt/<software installation directory>/Base/libIndexing.so -- gen_context(system_u:object_r:texrel_shlib_t,s0)

    /opt/<software installation directory>/Base/libSnooper.so -- gen_context(system_u:object_r:texrel_shlib_t,s0)

  2. Create the policy file from command line. Use the following command. Ensure that you give the following commands in the /usr/share/selinux/devel directory.

    [root]# make backup_IDA.pp

    Compiling targeted backup_IDA module

    /usr/bin/checkmodule: loading policy configuration from tmp/backup_IDA.tmp

    /usr/bin/checkmodule: policy configuration loaded

    /usr/bin/checkmodule: writing binary representation (version 6) to tmp/backup_IDA.mod

    Creating targeted backup_IDA.pp policy package

    rm tmp/backup_IDA.mod tmp/backup_IDA.mod.fc

    [root]# semodule -i backup_IDA.pp

    [root]#

  3. Execute the policy module. Use the following command:

[root]# restorecon -R /opt/<software installation directory>

SELinux is now configured to work with this application.

Microsoft Visual C++

The following Redistributable Packages are installed automatically. Note that the Redistributable Package can co-exist with other versions of this software.

Microsoft Visual C++ 2010 Redistributable Package

Supported UNIX File Systems and Restore Types

The following table lists the file systems and restore types supported for each supported operating system:

File System

Operating System

CXBF

Checksum

Back Up Data

Blocks Only

Volume

Restore

File

Restore

CXBF

Checksum

Unix File System (UFS)

Includes read-only partitions on Unix, as long as the production server and backup host are configured as the same computer

Solaris

X

X

X

X

Extended 2 File System (ext2)

Linux

X

X

X

X

X

Extended 3 File System (ext3)

Linux

X

X

X

X

X

RAW volumes

Linux

Solaris

X

X

Reiser File System (reiserfs)

Linux

X

X

X

VERITAS File System (VxFS)

AIX

X

X

VERITAS File System (VxFS)

Solaris

X

X

Veritas Volume Manager (VxVM)

Solaris

X

X

X

X

Journal File System (JFS2)

AIX

X

X

X

X

X

X

'X' File System (XFS)

Linux

X

X

X

Notes

  • The Unix File System snapshots cannot be backed up by non-CXBF backup jobs. The Unix QSnap® (cxbf) driver does not support volumes created by Solaris Volume Manager.

  • On AIX clients, Data Blocks Only backups are supported for full backups only.

  • The Image Level iDataAgent on Unix can perform a File Level Restore only when the OS of the Client computer and the MediaAgent are the same.

    For a complete listing of applications supported for each operating system, see Image Level - Application Support.

Supported Windows File System Types

Backed up File System Type

File-Level Restore Destination

Volume-Level Restore Destination

RAW

FAT

NTFS

RAW

FAT

NTFS

ReFS

RAW

FAT

tick_black

NTFS

tick_black

tick_black

ReFS

tick_black

Notes

  • For Windows, when volumes are backed up using the Image Level agent, sharing attributes for volumes and folders are not retained.

    For Windows, file-level restores require the MediaAgent Index Cache to reside on an NTFS partition. In the case of a MediaAgent whose Index Cache resides on a FAT partition, use volume-level restores.

DISCLAIMER

Certain third-party software and service releases (together, “Releases”) may not be supported by Commvault. You are solely responsible for ensuring Commvault’s products and services are compatible with any such Releases.

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