If the Disaster Recovery (DR) backup is located in cloud storage, you can use the Cloud Test Tool and Media Explorer to restore the metadata.
Note
You cannot use the tool when the backup data contains deduplicated data. Contact the appropriate software vendor for help.
Procedure
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Start the Cloud Test Tool. For more information on starting the cloud test tool, see Starting the Cloud Test Tool.
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Download the metadata from cloud storage. For more information on downloading the data, see Downloading Archived Data with the Cloud Test Tool.
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Once the DR backup is retrieved, you can rebuild a new CommServe host, using one of the following methods:
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Install the CommServe in the standby CommServe by selecting the Use Existing Database option during the CommServe installation. For more information see Installing the CommServe Server.
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Retrieve DR Backups Using Media Explorer. For more information on retrieving data using Media Explorer, see Retrieving Disaster Recovery (DR) Backups Using Media Explorer.
Recover the CommServe database files using Media Explorer. For more information on recovering the database files, see Recovering the CommServe Database Files Using Media Explorer.
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Result
The database files are now available for recovery.
What To Do Next
Restore the CommServe database on the new CommServe host using the CommServe Recovery Assistant tool. For more information on restoring the CommServe database, see Recovering the CommServe Database Using the Recovery Assistant Tool.