Upgrading the Client

Use this procedure if you want to upgrade the Commvault software on the client. You must deconfigure the Exchange Mailbox Archiver Agent before you upgrade the client. In this case, you can continue to use the deconfigured Exchange Mailbox Archiver Agent on the upgraded client for recovery operations only.

Note

If you want to continue to use the Exchange Mailbox Archiver Agent for archiving and recovery operations, you cannot upgrade the client.

Procedure

  1. Install the Exchange package, and then add and configure the previous version of OnePass for Exchange Mailbox (Classic) on the client.

    Note

    For information about each step, consult the previous version of the documentation.

    1. Make sure that the correct versions of the Web Server and the Web Console are installed in the environment.

    2. Install the Exchange package, and then add and configure the previous version of OnePass for Exchange Mailbox (Classic) on the client.

    3. If you use Outlook Add-In, upgrade it to the latest version.

    4. If you use Universal Stub Link, make sure that the OWA Proxy Enabler is installed on the CAS (Client Access Server).

    5. Deconfigure the Exchange Mailbox Archiver Agent.

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