Downloading the ISO file for 1-Touch for Windows

You can download the ISO file from the Cloud Services. For more information, see 1-Touch ISO files.

Before You Begin

You can directly add the drivers to the downloaded ISO file using 1-Touch.exe. For more information, see Adding Drivers to Windows Driver Manager and Adding Windows Drivers for NIC and Mass Storage Devices.
If you are familiar with the drivers that you require to perform 1-Touch Recovery, you can add the drivers to the Cloud Services Web site. For more information, see Adding Drivers to the Cloud Services Web Site.
You can directly install the hot fixes to the source ISO file using 1-Touch.exe. For more information, see Installing Hot Fixes to the Source ISO File.

Important

The ISO file must be of the latest service pack version as that of the CommServe computer or the MediaAgent computer, or any intermediate service pack versions between the CommServe computer and the MediaAgent computer.

Procedure

Go to the MEDIA KITS on the Commvault Store page.
In the 1-Touch section, click the Download button next to the software media that you want to download.

For a list of available installation media, see Installation Media List.

For example, to download the 1-Touch ISO application for Feature Release 11.19, click 1-Touch Windows Live CD with 11.19, and then click Download for a 64-bit Windows computer or a 32-bit Windows computer.

For more information about the supported WinPE versions, see 1-Touch ISOs.

The software media is downloaded to the location that you specified.
- If you downloaded the Download Manager, you will see the application executable along with the checksum file.
- If you downloaded a software disc, you will see the .iso image of the disc.
  
  Mount the .iso using an appropriate software (for example, MagicISO). Then, use the software media from the mount location.
Use the ISO image to boot the client using any one of the following methods:
- Burn a Live CD.
- Copy the ISO to a USB drive and connect the USB drive to the client computer that you want to boot. For more information on creating a bootable USB drive, see Create a Bootable USB.
- Copy the ISO to a Preboot eXecution Environment (PXE) server to boot using the network. For instructions, see Frequently Asked Questions for Bare Metal Recovery Using 1-Touch for Windows.